SECURE ONLINE SERVICES
FOR EUROPE'S SOCIAL HOUSING TENANTS



PROJECTS


PARIS - Union sociale pour l'habitat - eGovernment



MOULINS - Moulins Habitat - Automation of complaints from tenants [ACT]



KARLSRUHE - Volkswohnung - Saving water and energy consumption with telemetry & Internet



FRANKFURT - Nassauische Heimstätte - eAccess, eGovernment and eWork



BELFAST - NIHE - eWork service



MOULINS - Collegram and Moulins Habitat : Déclic



ANGERS - Le Toit Angevin - Visual Cont@ct



BERLIN - Stadt und Land - Digital apartment check report


MOULINS - Collegram and Moulins Habitat : Déclic



The DéCLIC application

Objectives

The DéCLIC application (Dossier électronique du CLIC(1) in french= e-file of the CLIC) has for objectives to preserve and maintain at home elderly, dependant or loss of autonomy persons. The Déclic will facilitate the coordination of healthcare and medico social team at home, and will supply health or prevention information, and practical health data to the tenants of Moulins Habitat.
The COLLEGRAM association (COLLEctif de Gérontologie en Réseau de l'Arrondissement de Moulins) and Moulins Habitat are partners to supply this EWork and ECare service to Moulins Habitat tenants.
COLLEGRAM author and manager of the DéCLIC supply the software and its maintenance, Moulins Habitat, social housing organism, supply WEB access at home (Internet, Web TV, wired network).

Description
A. The electronic DUC (coordination file)
This is an electronic file for coordination, which collects online all data necessary for a better coordination:
· Administrative data (as social welfare number, address, mutual benefit society, social services for tenant, etc.)
· Information about the medico social team : name and address of doctor, nurses, physiotherapist, social workers, social helpers, auxiliary nurse, etc.) and about family and reliable person
· Planning for professional interventions (days, hours)
· Connecting page for professional, with possibility to send some predefined messages.


B. On line information:
· The Moulins Habitat tenants using DéCLIC will see on the first page generic health information, useful for loss autonomy persons: advice about good moisturizing, vaccination, alimentation etc.
· They also will see data about the COLLEGRAM association (Web links), DéCLIC rules, et perhaps others links to no-commercial websites.


C. Local medico-social directory:
    It is the list of all associations, services, administrations which could be useful to preservation at home, in the district of Moulins.
    This list will propose name, address, phone numbers, fax number, web address, links, opening days, opening hours.

Access rules for DéCLIC
    The DéCLIC will be offer willingly for each Moulins Habitat tenant who has an Internet wired access, and who needs help for preservation at home with at least 3 professionals (health care or social workers).
    The medico social secretary ship of the COLLEGRAM will supply personal passwords for all users (tenants, professional team).
    This identification with personal password will open all or parts of the DéCLIC file. Some pages will be only accessible for the medico social team (to preserve confidentiality)
    For example, the Moulins Habitat caretakers can see only the medico social directory, useful to contact doctor or nurse.
    All members of the professional team can access to the DéCLIC at tenant's home, but also in their own office or consulting room, so they can always read messages.
    No medical data, no behavioural data, no sensible data are in the DéCLIC file, following the French CNIL recommendations, French and European legal rules, and professional deontology or ethics code.
    However, for security, all the DéCLIC data and communications are under SSL 128 bits.
    The medico social secretary ship insures the maintenance and the update of the DéCLIC, and the « looking after" of professional messages, by call phoning if necessary.
      Expected interests
        • Trusted and security for tenants using DéCLIC
        • Better coordination for medico social team.
        • Better reactivity in case of preservation at home problem.
        • Better access to local information for tenants.
        • Better filling rate for Moulins Habitat housing (less leaving for nursing home).
      Download of the 7 minutes presentation movie of Déclic application :


      (110 Mbytes)
      [Download in 5 minutes with a 512 kbit/s connexion and in 45 minutes with a 56 kbit/s connexion]



      (1) CLIC is a French abbreviation for Centre Local d'Information et de Coordination gérontologique : « Local Center for gerontological Information and Coordination ».
      The mission of the CLIC is to facilitate health preservation at home for elderly persons, or lost autonomy persons.
      For this mission, the CLIC has a medico social secretary ship. The CLIC improve prevention actions, network and connections with medical and social partners.
      The COLLEGRAM association is one of the 25 CLIC in France, designed by French government in 2000.

      More information (in French): http://www.personnes-agees.gouv.fr/dossiers/clic/

      http://www.personnes-agees.gouv.fr/dossiers/clic/clic.pdf

      http://www.personnes-agees.gouv.fr/dossiers/clic/bilan04.pdf