About Trusted@work4homes
The scope of the consortium Trusted@work4homes
Social housing providers belonging to the membership of European association CECODHAS intend to deploy a range of new eBusiness services which engender the trust and confidence of all their users and represent best practice in the field of social housing.
This set of Trusted eHousing Services (eAccess, eWork, eCare and eGovernment) makes use of common Enabling Services, Security Architecture and Trust Framework. Trans-European synergy will be maximised by deploying enabling services such as trust marks, approved accreditation, approved PKI components etc. under the auspices of CECODHAS and disseminating best practice throughout the membership.
The Trusted eHousing Services proposed
Trusted eWork Services based on handheld computers will enable far-reaching integration of the work of mobile housing staff into business processes, and the replacement of contractual documents currently executed on paper by providing the means to sign documents on site with secure mobile network access.
The Trusted eGovernment Services are to both enable tenants to use public services online from TV-internet terminals and include a business-to-administration change of tenant service to replace time-consuming paper processes with secure online flows of information between housing provider and local authority processes.
Personal data of tenants relating to care provision but also data on their consumption of electricity and other resources will be made available to tenants and authorised personnel online in a secure fashion in Trusted eAccess Services. Coupled with remote metering, the latter service will enable effective cooperation between tenants and social housing provider in optimising use of resources and contributing to sustainability.
Finally, care provision to elderly residents is addressed in Trusted eCare Services, which provide both the means to deliver video-based care services into tenant homes and the tools to coordinate personal delivery of care between the different professional groups - medical, social, housing - involved.
Market validation
Seven leading social housing providers in the three Member States with the largest of social housing will participate in the market validation. The services are already in current roll-out plans of the seven consortium members, in common with many other providers of social housing in Europe.
As such the validation study is a natural stage in service deployment planning of the consortium and of CECODHAS membership generally.
The proposed market validation studies sets out from existing results including first versions of all the project eHousing services, a process-oriented architecture suitable for guiding the location of security components in service architectures and detailed up-to-date knowledge on key markets including information on the structure of demand from elderly tenants for advanced IT-based services.
Expected results
The social housing sector has the potential to gain enormously from trans-European telecommunications networks and applications, and in doing so radically to improve the quality of provision of housing to disadvantaged groups in the interest of the public at large. Housing provider staff operates over wide areas on a daily basis, providing a strong demand for online service provision and support to processes.
The overall volume of investment which can be expected to be triggered by these developments is huge, illustrated by the fact that nearly one quarter of European citizens live in housing provided by members of the social housing associations.
The members of the consortium themselves have ambitious investment plans which alone meet the legal requirements of the eTEN programme.
The services will be used in time by a significant proportion of the over 100,000,000 tenants living in social housing provided by CECODHAS members, and by the many thousand staff of social housing providers throughout Europe. Given positive results from validation, deployment will commence immediately.
Further interested providers from the membership of CECODHAS can be expected to participate in roll-out with a minimum of delay, leading to rapid and extensive deployment throughout Europe.
See also each presentation of each application site.
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